Hoover WindTunnel 2 Pet Plus Tough To Push On High-Pile Carpet?

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Hi Lorraine: We saw your review on Amazon. We’re so happy you like your cleaner. We had a tip to make it easier to clean high-pile carpet. Let me know if you…
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  1. Hi Cheryl, we’d love to help you with this. Would you mind emailing Ian at
    Hoover? (We put his e-mail address in the description, as YouTube won’t let
    us post it in the comments.) We have a few questions about your WindTunnel®
    that we’d like to ask so that we can better assist you. Thanks so much.

  2. I had the same problem and I had the height adjustment set to the heighest
    position 5. It didn’t make any difference. Now what?

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